Our policies

Get Your Paper Revised for Free

We are pointing toward a total satisfaction of a customer and this is why Idoessay.com uses only the best practices in the process of the cooperation with the clients. An absolutely original high quality paper is the product that we offer. To have a chance to deliver the perfect work we have developed a revision policy, which governs the process of papers’ adjustment after their delivery.

10 days following the order’s completion is the period, during which you can get the work adjusted as many times as you want and for free.

Check the most important revision rules that we use:

  • In order for your revision request to be accepted you have to provide the instructions for revision that are in agreement with those that were given initially. It means that all the points in the revision request should be equivalent to the info provided with the order’s placement. When you need the writer to follow your new instructions you will be asked to pay additionally in accordance to the new requirements and deadline, which you provide.
  • Sending the revision request is unproblematic at all. The customer only needs to send the message to the writer or use the revision request form at the personal page. All the revision demands and the time limit should be indicated.
  • Unpayable revision is available within 10 days after the done order was sent to the client. What is more, you can request the revision as many times as you want until your paper is perfect. If you ask the revision to be completed after 10 days the payment will be necessary.
  • Once the customer states that the writer of the work lacks competence or professionalism for completing it on the needed level we can offer a different writer’s assignment for rewriting or revising the order. Nevertheless, the customer must indicate the strong arguments to get the writer reassigned. Also, writer’s reassignment can happen only after there were minimum 3 revisions by the initial writer.
  • If a customer decides to ask for a refund it can be possible if the paper has been revised, at least, once for the orders with urgent deadlines (4, 8 and 12 hours) and twice for those that have longer deadlines.
  • Idoessay.com has set the minimum time frame during which the paper can be fixed. It is 2 hours for the urgent orders and 3 hours for the orders with longer time limits (24 hours and more).
  • When we are running out of time and the paper requires more elaboration we may ask the customer to provide us with more time. When the customer gives permission for that they are not able to claim on lateness later and ask for the payment to be refunded.
  • We do not issue refund for the revision lateness. Also, if there was no revision request from the customer’s side there is no opportunity for opening a dispute on the order.
  • The paper will not be revised in case the customer decides to start the dispute process on their order.

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